Customer Relationship Management (CRM) is an approach to actively track and manage customer information and simplify repetitive tasks. The objective is to create and enhance business associations with customers.
- Adaptable security access permissions and utilizing consent based access to information
- Tracking partners and product support.
- Effectively stores customer information and aids in tracking marketing efforts successfully.
It additionally stores prospects information and helps in accomplishing targets.
- It helps in recording and breaking down customer behaviour trends or to comprehend which moves should be made to enhance a client relationship.